Returns And Refunds Policy

Faulty or Incorrect Delivery:

If your purchase arrives damaged, defective, or doesn't match your order, please reach out to us within 7 days of receiving it at +923301236085. Items are eligible for return within 7 days from the delivery date. Please be aware that return requests based on "change of mind" or "no longer required" will not be processed.

Return Conditions:

All returned items must be in their original, pristine state. This includes being unused, unworn, in their original packaging with all seals and tags intact, and accompanied by all included accessories, manuals, and warranty cards. Every returned item undergoes a thorough quality inspection to ensure it meets these standards. If a product is returned in a condition deemed unacceptable, we reserve the right to return it to you.

Order Cancellation:

You have the option to cancel your order at any point before it is dispatched. To initiate a cancellation, please contact our helpline at +923301236085. If your order is delivered before you can cancel it, you may still cancel by refusing to accept the parcel upon delivery.

Return Process:

If your item is not within the restricted product categories, you can begin a return request by calling our helpline at +923301236085. Our customer service team will provide detailed instructions on the return procedure.

Refund Timelines:

Cash on Delivery: Refunds will be processed following a verification call and the presentation of invoice proof, and will be completed within 2 business days

Credit Card Reversal: Credit card refunds will be processed within 3 to 5 business days following the reversal.

Items Ineligible for Return:

The following product categories are not eligible for returns:

• Men's and Women's Undergarments and Swimwear
• Skincare and Haircare Products
• Perfumes and Fragrances (including Deodorants)
• Grocery Items
• Laundry and Cleaning Supplies
• All Games and Movies
• Pet Supplies
• All Sale Items

Return Rejection:

In the event that your return request is denied, you will be informed of the specific reason for the denial. Your product will be returned to you without any additional shipping costs.